Responsible Gaming

Gambling always involves the risk of losing money. Outcomes are random and cannot be guaranteed, so you should never bet more than you can afford to lose.

To keep your betting safe and enjoyable:

• Treat betting as paid entertainment, not a source of income or a job.
• Set a deposit limit that fits your monthly budget and stick to it.
• Decide a loss limit in advance and stop playing once you reach it.
• Fix a time limit for each session and take regular breaks.
• Keep separate money for daily needs such as rent, food, education, and bills.
• Avoid gambling when you feel stressed, angry, lonely, or depressed.
• Never chase losses or try to recover money by increasing the stake.
• Do not mix gambling with alcohol or any substance that affects judgment.

Responsible play helps you protect your finances, manage emotions, and enjoy our games safely over the long term.

Gambling addiction can develop slowly and may be hard to see at first. Paying attention to early warning signs helps you seek support before the problem grows.

Common indicators that betting may be turning into an addiction include:

• Thinking about gambling most of the day or planning the next session constantly.
• Needing higher stakes to feel the same level of excitement as before.
• Finding it difficult to stop gambling or cut down, even after deciding to do so.
• Chasing losses and trying to win back money in the same day or week.
• Hiding betting activity, accounts, or bank statements from family or friends.
• Using money meant for bills, rent, loans, or essentials to place bets.
• Borrowing, taking loans, or selling items to finance betting.
• Feeling guilty, anxious, or low after gambling, yet continuing to play.
• Ignoring work, studies, or family time because of gambling.
• Becoming angry or restless when you cannot place bets.

Gambling addiction is a serious condition that needs timely attention and professional help. Early recognition and honest reflection are important steps towards regaining control.

Dealing with betting addiction requires honest self-assessment and practical steps. Support from professionals and trusted people in your life can help you regain control of your gambling.

Practical recommendations to manage or prevent addiction include:

• Admit there is a problem and avoid blaming yourself; focus on solutions.
• Set strict deposit, loss, or session limits and reduce them if you feel at risk.
• Take cooling-off breaks or long pauses from your account whenever you feel pressured to play.
• Keep a written budget for monthly expenses and track all gambling spends.
• Remove saved payment methods and keep limited funds in the account used for betting.
• Avoid gambling when you feel emotional, under pressure, or after alcohol use.
• Share your concerns with a trusted family member or friend who can help you stay accountable.
• Use blocking or filtering software on devices to restrict access to gambling sites.
• Reach out to counselling services or helplines for structured support.
• If needed, seek financial counselling to manage debts caused by gambling.

Responsible use of tools, along with external support, can help you return to safe and controlled play or stop gambling completely if that is right for you.

Help for gambling problems is available and confidential in India. Reaching out to trained professionals can support you in managing addiction and protecting your wellbeing.

Main external support and counselling options include:

• National Mental Health Helpline (Kiran): 24×7 toll-free support for mental health concerns, including addiction. Phone: 1800-599-0019.
• iCALL (TISS): Professional counselling by phone and email for emotional and addiction issues. Website: https://icallhelpline.org
• Fortis National Helpline: Mental health experts offering guidance on addiction and stress. Phone: +91-8376804102, Website: https://www.fortishealthcare.com
• Mpower – The Centre (Mumbai/Bengaluru/other cities): Mental health services for addiction, anxiety, and related issues. Website: https://mpowerminds.com
• Life Skills and Counselling Centres at Government Hospitals: Available in many states for de-addiction and mental health support; contact your nearest government hospital for details.
• Local Psychiatrists and Clinical Psychologists: You can search verified professionals through platforms like Practo (https://www.practo.com) and filter for addiction or gambling-related support.

Professional help, combined with personal limits and family support, can give you practical tools to regain control over gambling.

If you believe your gambling is becoming difficult to control, you can contact Sky247 customer support for guidance on account-related safety options. Our team can explain responsible gaming tools and help you apply limits that protect your play.

You can reach customer support in India through:

• Live chat in your account area for real-time assistance.
• Email support using the official support address listed in the Help or Contact section of the site.
• In-site help centre for written guidance on responsible gaming policy, limits, and account controls.
• Social media support channels listed on the Sky247 website, for general queries and directions to responsible gaming resources.

Support staff can guide you on safer gambling choices, limit settings, and steps to reduce or stop play as needed.